Simon features to optimize your field service

Simple-Simon offers you a total solution that allows you to optimize your field service

Does your field service not turn in paper work orders on time, write in an illegible doctor’s handwriting or do work orders get lost? With Simple-Simon, you not only prevent these frustrations, but you also eliminate the need to scan and retype paper work orders. Moreover, a flawless work process contributes to higher customer satisfaction. It is therefore important that your field service is deployed optimally. Simple-Simon’s field service solution helps you do this with an office environment and a mobile app. This allows you to plan work orders not only faster, but also easier. Moreover, thanks to real-time synchronization, all employees are always aware of the most up-to-date schedule.

Wondering how to optimize your field service with Simple-Simon? Discover below Simon features that can help you do that.

Direct contact with your field staff

At Simple-Simon, it doesn’t matter if your preference is to work with a desktop, smartphone or tablet. With our work order software, wherever, whenever and however you want, you always have instant insight into your schedule. View, create or modify a schedule wherever and whenever you want. Thanks to real-time synchronization, data are always up-to-date on all devices. Everyone, your colleagues in the office and your colleagues in the field, can view the schedule at any time. This is possible thanks to our mobile field service solution for Android and IOS. Not only available for smartphone, but also for tablet. Are you working with a smartphone now and want to switch to a tablet later, or vice versa? No problem! Because your data is stored in the cloud, you won’t lose it. Is your new device in? Then install our app, log in with your data and continue where you left off.

Try Simple-Simon’s field service software now for free

Digital job sheets, the basis for your field service

Simon’s job sheet app is designed for optimal collaboration between your office and field staff. Always be fully in control in terms of work activities. Moreover, thanks to the real-time synchronization between the app and office module, you easily respond to unforeseen issues such as an emergency job, for example. After performing the work, the job sheet is immediately signed and sent back to the office. This way you always have an overview of hours worked, among other things. The planner in the office can use Simon’s planning board to gain more insight into the availability of employees. In addition, the field worker can always view the planning with the app.

Streamline your field service without any problems

Direct insight into your work order

After performing the work, the work order is immediately signed and returned to the office. The office staff thus has immediate access to all completed work orders. This way you can always include:

• Viewing work orders;
• Add notes;
• Add or adjust used materials;
• Assigning forms;
• Insight into hours worked.

As a result, office workers not only have insight at all time, but also an overview of the schedule. Based on real-time data, the planner can determine whether the planning needs to be changed. Urgent jobs can also be scheduled easily. Moreover, if you connect your Simon environment to your favorite accounting package, you can easily create a draft invoice.

Increase efficiency of your field service

Always and everywhere insight into previously performed work, because you automatically build up history per work address. Periodic maintenance? Simply schedule a repeat schedule. The graphical planning board makes work order planning simple. What’s more, you can personalize Simon’s graphical planning board to suit your needs.

Because all the information is on the work order, you easily avoid phone calls back and forth between the office and field service. Another advantage of digital work orders: no more driving back and forth to collect and return work orders. Plus, you no longer lose receipt books.

Connect your Simon environment to your favorite accounting package in a click

Integrate your Simon account with one of our 50+ integrations and work even more efficiently. This will automatically retrieve your data from your ERP system. This data is then available in your Simon environment. In addition, changes in for example customer data, items and work addresses are synchronized in real time. As a result, you no longer need to enter data twice. This not only makes your work easier but also optimizes your field service. You do not have to go through any difficult steps in order to make the integration, because you can set it up completely independently from your Simon environment.

Explore the possibilities. Schedule a demo with a Simon consultant

Discover Simon now and optimize your field service

Simple-Simon has a total solution for you with which you optimize your field service in no time. Thanks to our software you keep an overview of your planning without any problems. Not only will you work more efficiently, you will also save time and money. Want to experience for yourself how Simple-Simon can help you streamline your field service? Create a free test account below. During the trial period you can test all the features of Simon without any obligation.

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