Implementation pitfalls to take into consideration

Common implementation pitfalls

Paper work orders, are you still working with them because you think digitizing is difficult? Not with Simple-Simon’s work order app. With our smart work order app you can easily digitize work orders. Despite the fact that our app is easy to use, the implementation of digital work processes still requires the necessary commitment and attention. In practice, this is sometimes underestimated. Ensure the successful digitization of your inside and outside sales staff by taking into account the following implementation pitfalls.

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Little to no time? No, you save time!

Digitizing your work processes means that you will be working in a completely different way. This new way of working does not only cost time in the beginning to make it your own, but also to make sure that everyone adheres to the new way of working. The time you invest at the start, you then earn back every day afterwards!

• Take the time to educate your colleagues about why you want to digitize;
• Be present at the start of the implementation and make time to stay in touch throughout the implementation process;
• Make sure you can set aside time to work on the implementation process.

Too little support from the decision maker

For a successful implementation is it important that your colleagues are enthusiastic. The decision maker is the most important person in the implementation process. The decision maker knows the goals and the strengths and weaknesses of the people in the team. Avoid unrealistic expectations and guide your team step-by-step through the implementation with Simple-Simon.

• Engagement starts with the decision maker. Make goals clear to your team;
• Feel responsible for a successful implementation together with Simple-Simon! Your involvement doesn’t stop with paying the bill;
• The implementation process includes several contact moments for feedback and evaluation. Stay involved.

Holding on to old habits and ways of doing things

Think of change as a major step forward in the further professionalization of your working methods. Cloud working with integrated software packages is the trend today. Make the step to digitalization effortless with Simple-Simon’s work management app.

• Our implementation consultants can guide you step-by-step through the digitization process. In this way, the temporary knowledge gap is cleared in no time;
• Don’t stick to small details which doesn’t detract from the big picture. Even your current way of working will not have been flawless in the beginning;
• Accept that in the beginning you will not use all the possibilities. This deepening will come naturally as you work more and more easily with Simple-Simon.

Wanting too fast, too much

Focus first on the heartbeat of your business. First, make sure you can efficiently create work orders, schedule them, execute them in the field and view the results. Once your team has mastered this heartbeat, you can independently expand the use of Simon’s work order app. Through the heartbeat, you can immediately measure measurable improvements in efficiency and quality.

• Go through the implementation process with your team and our implementation consultant. This will help you know what to expect and when;
• As an organization, take the time to become familiar and comfortable with the new way of working;
• Avoid confusion during the implementation by discussing all kinds of future possibilities. With driving lessons, you don’t start with the ramp test, but first with the basics of driving. This is no different with digitizing.

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